Terms and Conditions

BY USING ANY SOFTWARE DOWNLOADED FROM WWW.SYLVESTERSOLUTIONS.COM YOU AUTOMATICALLY ACCEPT THE TERMS AND CONDITIONS LISTED BELOW. IF YOU DO NOT ACCEPT THESE TERMS, THE USE OF OUR SOFTWARE IS NOT AUTHORIZED.

1.Prices

All prices listed are in EURO. If VAT is required, this is included in the listed price.

2. Delivery

When you buy an upgrade, a licence code will be sent to the email address you provided. Normally this will be done within 48 hours. If we don’t send you your licence code within 7 days, you have the right to apply for a refund and you will receive your licence code for free.

3. Ownership

The content of this website, including trademarks, logos, drawings, data, product or company names, texts, images etc., is protected by intellectual property rights and belongs to Sylvester Solutions.

Downloading a free version of the software or buying an upgrade licence gives you no ownership of the software or any rights to Sylvester Solutions.

Sylvester Solutions grants you the non-exclusive use (storing, loading, installing or executing) of the executable version of the software. You are not allowed to modify any software, disable the licensing features, decompile, reverse engineer or decrypt the software.

You are not entitled to sell or otherwise transfer any licence in whole or in part.

4. No warranties

All software and related documentation is provided by the copyright holders and contributors “as is” and any express or implied warranties, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose are disclaimed. Any and all risk that might arise out of the use of the software stays with the user.

5. Liability

The information on the website is of a general nature. The information is not adapted to personal or specific circumstances, and can therefore not be considered as personal, professional or legal advice to the user.

Sylvester Solutions shall make every effort to ensure that the information provided is complete, correct, accurate and up-to-date. Despite these efforts, inaccuracies may occur in the information provided. Should the information provided contain inaccuracies or should specific information on or through the website be unavailable, Sylvester Solutions will make every effort to rectify this as soon as possible.

However, Sylvester Solutions cannot be held liable for any direct or indirect damage resulting from the use of the information on this website.

Should you find any inaccuracies in the information made available through the website, please contact us.

The content of the website (including links) may be adjusted, modified or complemented at any time without prior notice or notification. Sylvester Solutions does not guarantee the proper functioning of the website and can in no way be held liable for a malfunction or temporary (un)availability of the website or for any form of damage, direct or indirect, resulting from access to or use of the website.

Sylvester Solutions cannot under any circumstances be held liable to anyone in any direct or indirect, special or otherwise, for damage caused by the use of this or any other website, in particular as a result of links or hyperlinks, including, without limitation, all losses, work disruptions, damage to the user’s programs or other data on the computer system, equipment, software, etc.

The website may contain hyperlinks to websites or pages of third parties, or indirectly refer to them. The inclusion of links to these websites or pages in no way implies an implicit approval of their content.

Sylvester Solutions expressly declares that it has no control over the content or other features of these websites and cannot under any circumstances be held liable for their content or features or for any other form of damage resulting from their use.

In no event shall the copyright holder or contributors be liable for any direct, indirect, incidental, special, exemplary, or consequential damages (including, but not limited to, procurement of substitute goods or services; loss of use, data, or profits; or business interruption) however caused and on any theory of liability, whether in contract, strict liability, or tort (including negligence or otherwise) arising in any way out of the use of the software downloaded from www.sylvestersolutions.com, even if advised of the possibility of such damage.

The liability of Sylvester Solutions for direct damages shall never exceed the licence fee, if any, paid by you directly to us.

6. Right of withdrawal / Refund policy

We firmly believe in our software, however we know that it is not possible to test the software in combination with all the different boards available. In table you can find an overview of all the Arduino boards we have tested in our test factory.

All software from Sylvester Solutions has a free version for you to download and test. Before purchasing any upgrades, you should try the free version to see no problems arise.

If you buy an upgrade and it is not to your satisfaction and you would like a refund, please contact us within 14 days of buying the upgrade. A refund can be granted under one of the following conditions:

  • “Does not work as documented” = The software (grave derogation) does not behave as indicated in the documentation and as a result it is totally unsuitable for your use.
  • “Unfit for your use” = You intended to use our software for a certain use but it turns out wrong and you were unable to establish this before the purchase based on the available documentation, website and other sources.
  • “Product verification assistance” = The board you use is not part of our test factory, (indicated C / Vx.y on the table) and you support us in testing this board.

Refunds will be given at our sole discretion. Our decision will be based on the case you bring, and as we are focusing on the customer experience, in case of doubt from our side, you will get the advantage.  By purchasing an upgrade from Sylvester Solutions you agree with this refund policy and relinquish any rights to subject it to legal action. We are not liable to cover any differences in exchange rates between the time you purchased the upgrade and the time you are refunded.

7. Validity

If any provision of these Terms and Conditions is declared invalid, illegal or void, this will in no way affect the validity, legality and applicability of the other provisions.

Failure at any time by Sylvester Solutions to enforce or exercise any of the rights listed in these Terms and Conditions shall never be considered a waiver of such provision and shall never affect the validity of these rights.

8. Applicable law – Disputes

Belgian law is applicable. For any legal disputes, only the courts of the registered office of Sylvester Solutions have jurisdiction.